What should be on a FAQS page?
Tips for writing a good FAQ page
- Use “FAQ” or “Frequently Asked Questions” as the page title.
- Write questions from the point of view of your customer.
- Write the FAQ sheet in an actual question-and-answer format.
- Keep answers short.
- Fully answer the question, don’t just link to a different page.
What is the FAQ page?
A FAQ page, short for Frequently Asked Questions, is a space on an ecommerce store where important information about a business is shared to clarify questions and uncertainties on the part of shoppers.
Do you need a FAQ page?
A well written and organised FAQ page is the first point of reference for customers to explore. It will help them to find answers to questions that they would otherwise be contacting you about on an individual basis and this takes precious time away from the many other jobs you have to do.
Are FAQ pages good for SEO?
Are FAQ Pages Good for SEO? Yes. When optimized for relevant keywords, well-designed for optimal user experience (UX) and properly marked up with structured data, FAQ pages are valuable to organic performance.
Why are FAQ pages important?
FAQs enable you to deal with specific queries that your customers have about your business. They also represent another way to reach out and connect with your target audience. Therefore, it is one of the most important elements of your website strategy.
Why FAQs are a bad idea?
If a question is frequently asked, it means you need that content on your site. Structure that content clearly so you won’t need another page repeating the same information in a different way. That problem really shows in search, where you will end up with duplicate results competing for attention.
Why are FAQ pages bad?
“You don’t need an FAQ page.” Of all the pointers we regularly give to new clients, that’s the one that most often raises eyebrows. We’re here to tell you that it doesn’t, and here’s why: FAQ pages tend to become the dumping ground for sloppy content, lazy SEO, and poor customer insight.
Is an FAQ page good for SEO?