How do I contact SAA?

How do I contact SAA?

Complete your reservation through our Contact Centre on +27 11 978 1111 and make a secure payment with a unique 17 digit reference number….Johannesburg.

Baggage Services
Telephone/Fax: tel: 011 978 1234 tel: 0860 003 145 fax: 011 978 1551 fax: 011 978 1825 [email protected]

Is SAA operating now?

“After months of diligent work, we are delighted that SAA is resuming service and we look forward to welcoming on board our loyal passengers and flying the South African flag. We continue to be a safe carrier and adhering to COVID-19 protocols,” said interim chief executive Thomas Kgokolo.

How do I get a refund from South African Airways?

Cancellation Policy Also, passengers can make a request for the refund online by filling the refund request form at SOUTH AFRICAN AIRWAYS official site The refund is provided only for the eligible SOUTH AFRICAN AIRWAYS flight tickets that are canceled within the active span of time.

Do you need a Covid test to fly domestic South Africa?

“. Travellers intending to visit the country will be expected to produce a PCR (polymerase chain reaction) test that is not older than 72 hours from the time of departure from the country of origin to South Africa.

What is the purpose of SAA?

SAA’s objectives are to: support South Africa’s national developmental agenda; achieve and maintain commercial sustainability; provide excellent customer service; achieve consistent, efficient and effective operations; and foster performance excellence.

Which airlines are operating in South Africa during lockdown?

The latest lockdown laws, which restrict travel to and from Gauteng, have grounded three major airlines. LIFT, Kulula, and British Airways won’t operate in July. Mango, FlySafair, Cemair, and Airlink are still in the sky.

Can you board a flight without an ID in South Africa?

South African citizens only need their identity number (ID) to book a flight. Passengers over the age of 16 years old are allowed to travel within the country on their own and will only need to produce their original ID card and booking reference number to board a flight.

What are the quality needs for SAA?

Our Values

  • Customer Focused. Striving to meet the unique needs of our customers (internal and external) by tailoring each interaction to suit their needs.
  • Accountability.
  • Integrity.
  • Safety.
  • Excellence In Performance.
  • Valuing Our People.