How do I actually speak to someone at EE?
If you need to speak to a live customer service representative in EE customer service you need to dial 07953-966-250. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).
How do I contact EE network?
Alternatively, call us on 0844 873 8586 or 0800 079 8586. You can call us on one of the numbers above or send one copy of this form to the Broadband Customer Care team and one copy to the Channel Returns team.
How do I escalate a complaint to EE?
EE All Customers – 18001 07953 966250 Letter, email webform or direct email Page 4 Over the phone is the quickest way to resolve your complaint however if you prefer you can also raise a complaint by sending a letter, completing our email webform or emailing us directly.
How good is EE customer service?
We’re #1 for Broadband Customer Service When they asked how satisfied customers are with the quality of service offered by their broadband providers’ contact centres, the results showed EE are #1 in the market… and we plan to keep it that way.
What time is EE customer service open?
8am – 9pm Monday
Open every day, all year round from 8am – 9pm Monday to Friday and 8am – 8pm Saturday and Sunday, our call centre teams work tirelessly to help you out with everything you need – from explaining your bill to helping you get the most out of your latest new phone. All handled in the UK, getting your stuff sorted quickly.
Is EE customer service 24 hours?
Open every day, all year round from 8am – 9pm Monday to Friday and 8am – 8pm Saturday and Sunday, our call centre teams work tirelessly to help you out with everything you need – from explaining your bill to helping you get the most out of your latest new phone.
Who do I complain to about EE?
If your complaint relates to your EE device finance agreement, you will need to contact the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent dispute resolution scheme.
Does EE have online chat?
Yes, you can send Chat messages when your device is connected to a WiFi network.
What is ee helpline number?
011 44 7953 966250
EE Limited/Customer service
Where is EE customer service based?
EE, part of BT Group, is the largest and most advanced mobile communications company in the UK, delivering mobile and fixed communications services to consumers.