How do I contact Zalora customer service?
You may contact ZALORA Customer Service Team at 03-92123535 or [email protected] in case of any faults, defects or damage.
How do I contact Zalora Philippines?
1.3 We can be reached via e-mail at [email protected] and through direct line at +63 (02) 8 858 0777.
How do I complain to Zalora?
Our Customer Service Team remains available: Chat with Lora (chatbot) 24/7 and with our live agents 9 am to 6 pm Monday – Sunday. Send us an email here 24/7 and we will do our best to respond within 48 hours.
Does Zalora live chat?
Download wechat for free, add us on your contact list and chat with us on any fashion or shopping enquiries you have. We will definitely reply to your chats as fast as we can and answer to the questions you ask us. You could reach us anytime you want and get to know us closer in a more fun way.
Is ZALORA trustworthy?
Is ZALORA fake? ZALORA is a legit online retailer that holds a very high standard and process in making sure that all brands including both local and international brands from ZALORA shoes, clothing, accessories, beauty products etc are 100% authentic.
Do I get refund if I cancel ZALORA order?
If you cancel your Order before we have shipped it to you, and you have already paid for your Order, you will receive a full refund. (a) Where applicable, prices are inclusive of GST and are in Malaysian ringgit.
Are ZALORA Philippines items original?
Is ZALORA fake? ZALORA is a legit online retailer that holds a very high standard and process in making sure that all brands including both local and international brands from ZALORA shoes, clothing, accessories, beauty products etc are 100% authentic. ZALORA does not sell fake products to its customers.
Who is the owner of ZALORA Philippines?
Paulo Campos
There is perhaps no greater insider of the Philippine startup scene than Paulo Campos, the co-founder and CEO of Zalora Philippines. He is also an investor in Philippine startups, such as the up-and-coming cloud kitchen company Kraver’s Canteen.
Does ZALORA sell fake?
ZALORA is a legit online retailer that holds a very high standard and process in making sure that all brands including both local and international brands from ZALORA shoes, clothing, accessories, beauty products etc are 100% authentic. ZALORA does not sell fake products to its customers.
How do I chat with ZALORA seller?
For further queries, please contact us on the following services:
- Email. Monday – Friday, 9 AM – 6 PM. EMAIL TO US >
- Chat. Virtual Assistant: 24 hours. Live Chat Support: Monday – Friday, 9 AM – 8 PM. CHAT WITH US >
- Instagram. @zaloramy. FOLLOW US >
- Facebook. FOLLOW US >
Do ZALORA sell fake products?
How long does ZALORA take to refund?
Within 30 days
10 popular online shopping sites & their return policies
| Online shopping site | Return policy |
|---|---|
| ASOS | Within 45 days |
| Zalora | Within 30 days |
| Amazon | Within 30 days |
| Book Depository | Within 30 days, buyer to bear shipping fee |