What to do if I lost a card?

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What to do if I lost a card?

5 Steps to Take Immediately If Your Credit Card Is Lost or Stolen

  1. Call your credit card issuer. Call your credit card issuer immediately to report the loss or theft of your missing card.
  2. Get prepped with information.
  3. Follow up and keep records.
  4. Check your credit card statement.
  5. Check your insurance coverage.

How do I report my Citizens Bank debit card lost?

Call us immediately at 800- 922–9999 to report your debit card missing. We have customer representatives ready to help you 24 hours, 7 days a week. Also, please be aware that you can immediately freeze (or unfreeze) your debit or ATM card in our Mobile App.

How do I report my FNB card lost?

You may CALL our LOST/STOLEN CARD Center at 1-888-297-3416 to report your FNB Debit Mastercard as lost or stolen. The center is available 24 hours a day with trained staff.

How long does it take to get a replacement card from Citizens Bank?

If this is for a new debit card for a new account, the card will arrive within 5-7 business days. If this is for a replacement card, the card will arrive within 3-5 business days. We also offer 1-2 business day expedited delivery, however a $12 fee may apply depending on your account type.

Can I get a replacement debit card online?

Order a new debit card with Online Banking, and you’ll get it in the mail in about a week. Or call your nearest TD Bank for more options.

How much am I responsible for if my debit card is stolen?

With ATM or debit cards, you must act quickly in order to avoid full liability for unauthorized charges when your card is lost or stolen. Under the federal Electronic Fund Transfer Act, your liability is: $0 if you report the loss or theft of the card immediately and before any unauthorized charges are made.

Can you get money out if you have lost your card?

If you face a stolen or lost bank card, a thief could use it to make unauthorized withdrawals from your account. If your card is lost, you must contact the bank immediately to report the loss, but you can still get cash through your bank while your lost card is being replaced.

Can you order a new bank card online?

Select ‘Cards’ from the left hand menu. In the ‘Manage your debit card’ section select ‘Report your card lost and order a replacement’ or ‘Order a replacement for a damaged card’.

Will Citizens Bank send me a new card?

You can certainly order a new debit card through Online Banking – we offer a team of Live Chat Specialists that can order you a new debit card. If you prefer, you can also contact our 24/7 Customer Service team at 1-800-922-9999 to order your new debit card or step into your local branch.