How do I run a diagnostic on my Sonos speaker?

By Guidelines

How do I run a diagnostic on my Sonos speaker?

From the Settings tab, tap Support (Help & Tips if using the Sonos S1 Controller) > Submit Diagnostics.

How do I test my Sonos Connect?

Press the Settings settings button in the menu. Then proceed to the About my Sonos System tab. The About My Sonos System screen will display all of the Sonos products currently connected in your household, and whether they are connected to your home’s WiFi (wireless setup) or the dedicated Sonos network (wired setup).

How do I troubleshoot Sonos Connect?

Common fixes

  1. Check the power to your Sonos product. Make sure the power cord is securely plugged in to both the Sonos product and the power outlet.
  2. Unplug your router, then plug it back in. Give the router a minute or two to start up again.
  3. Make sure you’re connected to the right Wi-Fi network.

How do I reconnect my Sonos Connect?

Open the Sonos app and select Settings > System > Network > Wireless Set Up. This will guide you through the necessary steps. After entering your new WiFi password, you should then see a message saying your Sonos player is now set up on the new WiFi network.

How do I run a diagnostic on Sonos?

To generate your system’s diagnostics number, please follow these simple steps on the Sonos app:

  1. Settings > Advanced Settings > Submit Diagnostics > Follow on-screen instructions. As the image above.
  2. Phone. There is, of course, a freephone number that users can call between 9am-5pm, Mon-Fri on 0800 026 1526.
  3. Online.
  4. Email.

How do I reset my Sonos to factory settings?

How to Factory Reset the Sonos One

  1. Unplug the speaker.
  2. Press and hold the Connect button located on the back of the speaker.
  3. Continue holding down the Connect button until the speaker’s light starts flashing white and amber.
  4. When the light starts flashing green, the speaker has been reset.

What is replacing Sonos Connect?

(Pocket-lint) – Sonos has announced the successor to its Connect in a new device called Sonos Port. As with Connect, Sonos Port enables traditional home audio equipment to be connected to a Sonos system and work alongside other Sonos speakers in the Sonos app.

Can Sonos connect via WiFi?

In a wireless setup, your Sonos products connect to your home’s WiFi network, just like other wireless devices in your home (smartphones, tablets, computers, etc.). In this wireless Sonos setup, the blue lines show how each wireless device (including Sonos) connects directly to the router’s WiFi network.

Why is my Sonos not working?

Reboot your router by unplugging the power cable for 10 seconds and plugging it back in. Allow several minutes for your router to boot back up and for Sonos to reconnect. Starting with the Sonos product that is wired to your router with an Ethernet cable, unplug the power from it for 5 seconds and then plug it back in.