Why would Apple refer to their staff as a concierge?
Apple is adding a ‘Concierge’ service to its Genius Bar that prioritises customer problems. You have to go into an Apple Store, talk to someone about your issues, and then get a time slot to come back in.
How much does Apple pay hourly?
Apple Computer, Inc Jobs by Hourly Rate
| Job Title | Range | Average |
|---|---|---|
| Job Title:Apple Genius | Range:$17 – $27 | Average:$22 |
| Technical Specialist | Range:$14 – $23 | Average:$18 |
| Technical Support Specialist | Range:$15 – $26 | Average:$20 |
| Sales Specialist | Range:$13 – $24 | Average:$18 |
What skills do you need to be an Apple employee?
Excellent prioritization skills and an ability to make decisions quickly. Excellent verbal and written communications skills. Success in team environments, demonstrating shared responsibility and accountability with other team members. Flexibility with your schedule.
Do Apple store employees work on commission?
Sales people aren’t paid on commission, but they’re still encouraged to sell hard. Each employee’s sales number is put up for the employees to see where they rank, and selling is a way to get a promotion. Apple store employees dream to be a genius.
How Steve Jobs modeled the Apple Store on the hospitality industry?
Jobs took the concept of the concierge desk and created the Apple Store’s signature Genius Bar, which is a customer service bar at the back of the store. Customers can get technical support, learn more about Apple products, or get training that helps them unlock the full potential of their Apple device.
How are Apple employees paid?
Sales people aren’t paid on commission, but they’re still encouraged to sell hard. Each employee’s sales number is put up for the employees to see where they rank, and selling is a way to get a promotion.