Does EON charge change meters?
Switch to a credit meter The great news is we don’t charge you if you want to swap your prepayment meter to a credit meter. The only requirement is that you pass a credit check1, we don’t want to help customers into debt as it’s not good for you or us.
Where can I get a Eon smart meter voucher?
You can buy an E. ON top up voucher at any post office. You’ll then need to visit eonenergy.com/redeem to activate the voucher before you can use it, or you can call our automated service on 0800 015 6368.
Can I change my prepayment meter to a credit meter?
It’s possible to switch from one prepayment meter to another if you find a better tariff. The good news if you’re on a prepayment meter is you can change it for a credit meter, switch to a cheaper tariff and instantly make savings on your energy bills.
How can you owe money on a prepayment meter?
You might have debt on your meter for one of three reasons:
- you’ve used some or all of your emergency credit.
- you’ve missed one or more daily standing charge or instalment plan payments.
- you’re on a prepayment instalment plan.
Where can I top off my prepayment meter?
When you have a prepayment meter and you have located the store nearest you that allows you to top off your electricity key or gas card, you simply need to follow these steps: You need to give either your gas card or electricity key to the employee in the store.
How often do I have to pay off my electric meter?
When you next top up, it’ll take that out first before credit for electricity can be used. We’ll agree a weekly amount with you that we’ll take off your electricity meter. We’ll take 1% of the weekly repayment amount every 101 minutes.
How do I get emergency credit for my meter?
To get your emergency credit, just pop your card in the meter and press the red button ‘A’. Find out more about prepayment emergency credit or contact us for more help. How do I put money on my meter?
How to contact E on next about prepayment?
Don’t panic, all you need to do is contact us at [email protected] or give us a call on 0808 501 5200. If you don’t you could end up paying the wrong rates as the previous occupier could have had a debt with us. I’ve moved from npower, will my prepayment card or key continue to work?