How do I recover my tech support scam?

How do I recover my tech support scam?

Hang up immediately and report the call to the FTC at FTC.gov. You can also let the spoofed company know about the scam (using their actual contact info) so that they can do their part in taking down the scammer. Sometimes, a tech support scams will try to lure you into their scheme by using an alarming pop-up warning.

What to do if you fall for the Microsoft scam?

What to do if a tech support scammer already has your info

1. Uninstall any applications that scammers have asked you to install.
2. If you have given scammers access to your device, consider resetting it.
3. Run a full scan with Windows Security to remove any malware.
4. Apply all security updates as soon as they are available.

How do I stop Microsoft scam phone calls?

Report phone scams

1. Help Microsoft stop cybercriminals by reporting information about your phone scam.
2. In the United States, use the FTC Complaint Assistant form.
3. In Canada, the Canadian Anti-Fraud Centre can provide support.
4. In the United Kingdom, you can report fraud as well as unsolicited calls.

How do I restore my phone to factory settings?

On Start , swipe over to the All apps list, then select Settings . Select System > About > Reset your phone. You’ll receive two warnings. If you’re absolutely sure you want to restore your phone to its factory settings, select Yes, and then select Yes again. It might take a little while for the process to complete.

What happens when I Reset my Windows Phone?

Resetting your Windows phone will return it to the same state it was in the first time you turned it on. All of your personal content will be erased, and the phone will be restored to its factory settings. If you decide to reset your phone, you can back up apps, text messages, and more in the cloud beforehand.

What to do if you get a phone call from Microsoft?

If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information. Never call the number provided in the error message.

Do you get unsolicited phone calls from Microsoft?

Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to fix your computer. Any communication with Microsoft has to be initiated by you.