What is VoiceXML with example?

What is VoiceXML with example?

VoiceXML (VXML) is a digital document standard for specifying interactive media and voice dialogs between humans and computers. It is used for developing audio and voice response applications, such as banking systems and automated customer service portals.

What are VoiceXML main features?

VoiceXML is designed for creating audio dialogs that feature synthesized speech, digitized audio, recognition of spoken and DTMF key input, recording of spoken input, telephony, and mixed initiative conversations.

What is grammar in Vxml?

A grammar defines the set of valid expressions that a user can say or type when interacting with a voice application. Reference a ‘builtin’ grammar by setting the type attribute of the field element. Define your own grammar using the Speech Recognition Grammar Specification (SRGS)

How vxml works?

When the user clicks Deposit, the VXML Connector Server sends the value 1 to the Voice IVR, simulating the caller pressing 1 on the telephone keypad. The Voice IVR Application Server then sends the VXML document that is used when a caller presses 1.

What is IVR full form?

Interactive Voice Response (IVR) is an automated phone system technology that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their …

What is VoiceXML in mobile application development?

Voice XML is an Extensible Markup Language (XML) standard for storing and processing digitized voice, input recognition and defining human and machine voice interaction. Voice XML uses voice as an input to a machine for desired processing, thereby facilitating voice application development.

What is Voximal?

Voximal is an up-to-date and innovative piece of software. It runs over the Asterisk free and open source framework. It adds a capability to extend and manage the Asterisk solution from the VoiceXML standard language.

What is VXML Gateway?

The VoiceXML gateway, or voice portal, serves as the heart of any VoiceXML-enabling network. Through the portal, VoiceXML applications gain access to the users of telephony devices while providing users with text-to-speech, speech recognition, media resources, and, often, access to the Internet.

What is IVR time?

IVR technology eliminates wait times by responding to a caller immediately. 24/7 service. IVR technology can operate without any interruptions and is available to provide information to callers whenever they need it.

What is an IVR call?

Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. It then performs actions based on the answers of the caller through the telephone keypad or their voice response.

What is the full form of XML in computer?

XML stands for extensible markup language. A markup language is a set of codes, or tags, that describes the text in a digital document. The most famous markup language is hypertext markup language (HTML), which is used to format Web pages.

What is a VXML file?

vxml file extension is associated with VoiceXML. It is attached to files that contain the written code created by this XML based language. vxml files and these are: SyncRO Soft oXygen XML Editor, Nuance Cafe, Voxeo Evolution, Cisco Audium Studio, Genesys Voice Platform, as well as any text editor like Notepad.