What is FreePBX IVR?

What is FreePBX IVR?

IVR configuration in FreePBX 13. FreePBX allows you to configure IVR greetings without complex CLI commands and scripts, using only menus and drop-downs. First, it matches an Inbound Route, then the call is forwarded to our IVR menu, and after going through the IVR it can go to the extension.

How do you create an IVR in FreePBX?

IVR configuration in FreePBX 13.

  1. Go to Application->IVR menu and press Add IVR.
  2. Enter IVR Name.
  3. Select audio file in Announcement field.
  4. (optional) Set Enable Direct Dial to Enabled if you want callers to be able to dial extension numbers while listening to the greeting.

What is FreePBX used for?

FreePBX is a web-based open-source graphical user interface (GUI) that manages Asterisk, a voice over IP and telephony server.

What is FreePBX built?

The FreePBX Distro Linux distribution is based on CentOS, which maintains binary compatibility with Red Hat Enterprise Linux. FreePBX has contributed to the popularity of Asterisk.

What does IVR represent in a call center environment?

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.

Is FreePBX free?

FreePBX is an open source community Completely free to download and use, the power of FreePBX comes from a global community of developers who ensure it remains a high compatibility and customizable platform with all the key features needed to build a scalable business phone system on any budget.

Who uses FreePBX?

We have data on 1,234 companies that use FreePBX….Who uses FreePBX?

Company Zimmerman Advertising LLC
Company Zendesk Inc
Website zendesk.com
Country United States
Revenue 200M-1000M

What are IVR services?

Interactive Voice Response (IVR) is an automated phone system technology that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their …