What happens when FedEx loses your package?

What happens when FedEx loses your package?

Loss Claims Customer submits supporting documents online, or mails or faxes them to FedEx Cargo Claims Dept. FedEx performs a trace on your lost package and notifies you of the outcome. FedEx claims agent will review and process your claim. FedEx will inform you of the claim resolution.

What country is Koeln NW?


Cologne Köln (German)
Coordinates: 50°56′11″N 6°57′10″ECoordinates: 50°56′11″N 6°57′10″E
Country Germany
State North Rhine-Westphalia
Admin. region Cologne

Is FedEx ever on time?

FedEx Ground delivered 93.3% of April packages on time and 91.4% of May packages on time, according to ShipMatrix, a firm analyzing shipping data. In 2019, its on-time performance was at 98.5% and 94.6% for April and May, respectively.

Is ups better than FedEx?

FedEx offers the best rates for B2B shipments as one of their specialties is business deliveries. They also offer the most reliable and economical service for shipping documents such as contracts in their FedEx envelopes. For shipping out items of higher value, UPS is the best choice.

Is FedEx liable for lost packages?

FedEx allows either the shipper or the receiver to file the claim for a lost package. They say it should be whoever has the interest in the items shipped. FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that.

Where should I live in Cologne?

Best Neighborhoods in Cologne

  • Innenstadt.
  • Rodenkirchen.
  • Lindenthal.
  • Ehrenfeld.
  • Nippes.
  • Chorweiler.
  • Porz.
  • Kalk.

Is Cologne French or German?

Cologne, German Köln, fourth largest city in Germany and largest city of the Land (state) of North Rhine–Westphalia. One of the key inland ports of Europe, it is the historic, cultural, and economic capital of the Rhineland.

Is there a FedEx hub in Cologne Germany?

BEIJING, October 28, 2010 – FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and Cologne Bonn Airport today officially opened FedEx new Central and Eastern Europe hub.

Why is my FedEx package stuck in Koeln, de?

Their tracking system is mottled with inaccuracies and errors, when you call customer (dis) service you get placed in an AI computer jail not allowing you to speak with a live person. If you ever can get a human they are either in India or the Philippines.

Where to send packages in Cologne, Germany?

Visit the Cologne NW FedEx Shipping Location at Dieselstrasse 6 50996 Send your packages to their destination on time and on budget with confidence. You can get packing and shipping help from the experts at FedEx. We have all the solutions you need!